IMX Accessibility FAQ

IMX Accessibility FAQ

IMX 2024 is committed to providing an inclusive environment and we will do our best to accommodate requests for special assistance. This page describes the accessibility features of IMX 2024, to help you make an informed decision about whether the conference will be accessible to you. Please contact us if your question is not answered here, or if the conference arrangements as described are not enough to allow you to attend. We will work with you to the best of our ability, to make the conference accessible.

Frequently Asked Questions

How do I communicate accessibility needs to IMX 2024 organizers?

The Accessibility Chair for IMX 2024 is Arthur Theil, whose goal is to ensure the conference is accessible to everyone. When you register for the conference, there will be a registration question labeled “Do you have a disability or special need which requires our awareness?”. In your response, please indicate any accessibility needs such as wheelchair access, sign language interpretation, or a guide. The Accessibility Chair will follow up with you to clarify your needs. You can contact them directly at any time by emailing

Who do I ask if my question is not answered here?

Please contact {{venue_contact}} on 08-615 89 00 or email to discuss your specific needs with the venue directly.

If there is specific accessibility information you would like to see here, or if you wish to discuss any conference accessibility requirements, please contact our Accessibility Chair, Arthur Theil by email:, and someone will respond to you shortly.

Will sign language interpretation or captioning be available?

The conference will provide a team of sign language interpreters or captioners if requested by any attendees during the early registration period. Please make your request as early as possible. Our Accessibility Chair will follow up with you to discuss your needs in more detail. After June 3rd, 2024 (the deadline for early registration), a best effort will be made to accommodate requests, but we cannot guarantee that interpreters or captioners will be available.

What are the taxi and public transport options for getting to the conference venue?

From Arlanda Airport, the easiest way to get to the Kista Nod is The venue is on the Akalla (blue) line of the Stockholm subway, at the Kista stop. This is direct from central station, which can be reached from the airport by using the Arlanda Express

Recommended options for getting to the conference include:

If using a Taxi, make sure to employ a reputable company. Taxi Stockholm or Taxi Kuri are reccomended.

  • Route: From Arlanda Airport to Kista NOD, Borgarfjordsgatan 12
  • Pickup point: Follow the floor signs to the Taxi Rank from arrivals. Make sure to take a Taxi Stockholm or Taxi Kuri cab. They both take credit cards. The Arlanda Express is a faster way to the city than a taxi, and cheaper. It is well signed in yellow has stations in the airport. Tickets are available on the station, or from kiosks in the airport. The FlygBusarna bus service is the cheapest way to the city, follow the signs for Busses. Tickets are available from kiosks, their app, or from the driver (credit or debit card only).
  • Cost: Taxi 750 SEK, Arlanda Express 350 SEK, Flygbusarna 120 SEK
  • Time: {{transport_options_time}}
  • Wheelchair accessibility: Please check directly with the vendor
  • Walking and steps: Walking distance unknown. Presence of steps unknown.
  • Service animals: Please check directly with the vendor
  • PhoneUnknown
  • Book: Please check directly with the vendor

Who can I ask about accessibility in Stockholm?

For information about Stockholm accessibility, including public transport, go to Online accessibility information for travel to Sweden or contact Stockholm at TBD or TBD.

Can a student volunteer assist me during the conference?

Student volunteers will be available to assist attendees with disabilities with navigation, meal service, or other accessibility needs. If you will need volunteer assistance at the conference, please indicate this on your conference registration form.

Attendees who require personal care assistance should bring their own assistant. Personal care assistants do not need to register for the conference. If the assistant will be having food/drink at the reception, we ask that an extra conference dinner ticket be added into the attendee’s registration at the ‘extra options’ stage of the registration process. With support from SIGMM, the IMX’24 conference offers disability and carer grant to those who need to bring their personal care assistants to the conference. Read more about the grant and apply here.

What is the conference space like?

For the overall layout of the venue, please refer to this map of the conference space.

The main conference is on one level, with the lunch restaurant, conference hall, and demo spaces less than 25m from each other. All entrances have door openers, and there are six elevators to reach level 2 for the workshops on that floor. Wheelchair accessible restrooms are available in the main lobby and on level 2. Outside the main hall there are a number of seating areas, with quiet seating available on level 1 (L30) and level 0 (Extrality Lab Kitchen).

Attendees needing assistance will be escorted to the muster station outside by fire marshals or student volunteers.

Please see our other FAQs for more details about wheelchair or power scooter accessprovisions for presentersrestroomswalking and steps, and facilities for assistance animals.

Will the conference be accessible by wheelchair or power scooter?

Yes, the conference will be accessible to wheelchair users. The venue has ramps and accessible entrances with door openers on all sides. Student volunteers will be available to help collecting food from the lunch serving station.

There is an elevator down to the presentation level, and a ramp to the stage.

Attendees needing assistance will be escorted to the muster station outside by fire marshals or student volunteers.

For more information about wheelchair accessibility at Kista Nod, please contact {{venue_contact}} on 08-615 89 00 or

The dinner venue has a half step up along half the double-door entrance (due to an uneven street). Inside the main bar and upper buffet area is one one level, with three steps down to the main mingle place. The venue has accessible toilets. The venue is 35min by public transport from the conference location, with a 550m walk on flat ground to the subway, and 350m walk from the subway up a medium hill to the venue.

What are the restroom facilities like?

All bathrooms are single person and gender neutral. On the main level there are two wheelchair accessible bathrooms with grab bars and door openers.

What are the arrangements for presenters with accessibility needs?

The podium is one step from the main floor, with a ramp to the platform. The stage is aprox 2.5m by 10m.

There is an elevator down to the presentation level, and a ramp to the stage.

If you would like a student volunteer to operate slides or guide you onto and off the stage, or have other accessibility requests please contact Arthur Theil at by June 3rd, 2024.

Can I bring my guide dog?

Yes! Guide dogs and other service animals are welcome at IMX 2024. There will be a relief area with water available. There is a small park 50m from the main entrance Please indicate on your registration form if you anticipate bringing a service animal to the conference.

Can I attend the conference by robot?

We are sorry, but IMX 2024 will not be able to accommodate remote attendance by robot.

How much walking or standing will be needed?

The conference will require minimal walking, all sessions are in a single room with lunch and poster sessions within 20m.

To the subway from the main venue is 550m of flat paved walkway. To the Ericsson reception on the Wednesday, there is a 500m walk on flat sidewalk. From the subway to the dinner venue there is a 350m walk on a sidewalk, up a medium incline. Student volunteers will be available to guide attendees from the conference venue to each offsite location,

Please contact Arthur Theil at as early as possible if you have further questions or special requests.

Will there be an induction loop in the meeting rooms?

We are still working on establishing which rooms have induction loops. WiPs and demo areas do not have induction loops.

Will speakers and audience members asking questions be using a microphone?

Yes, microphones will be used for all speakers. Attendees with questions will be requested to use a microphone so that their question is more easily heard.

What food service will be provided?

The conference will provide Seated lunches all three days with one vegetarian and one meat option available to all, vegan or other dietary constraints must be mentioned in advance. Thursday evening will be a buffet with a range of food. Wednesday evening will have light refreshments . Dishes will be labeled. For more detailed information please contact Kasper Karlgren at If you have special dietary needs, please indicate these clearly on your registration form.

Can the conference accommodate special dietary needs?

Yes. Attendees who indicate special dietary requirements on their registration form will be provided with special meals when the conference catering does not accommodate them. If you have a severe allergy please indicate this on your registration form. For more detailed information please contact Kasper Karlgren at

Will the conference be a smoke-free environment?

The entire conference venue is a no-smoking area. Smoking is permitted outside, 5m from any entrance.

Will there be loud music, strobe lighting, spotlights, or other strong sensory experiences?

There will be a quite place for those who need to unwind either in the offices connected to the Game Lab or the Extrality Lab.

We are still gathering information on sensory demands of the offsite events and availability of quiet places.

Please contact Arthur Theil at as early as possible if you have further questions or special requests.

Will there be a designated quiet space at the conference?

There will be a quite space for conversation outside the main hall, and more seating on the mezzanine level 1

What if I have a medical emergency or health problem during the conference?

In case of emergency call 112 for an ambulance. The nearest hospital is Sollentuna sjukhus which is 4km (10 min drive) away. If you require non-urgent medical care, please contact Arthur Theil at or ask any student volunteer. They will provide you with information about local doctors, specialists, chiropractors, etc. For non-resident attendees, buying travel insurance that covers medical expenses is strongly recommended as fees for emergency treatment can be very high.